Preparing for Phone or Video Interviews


Prior to Phone or Video Interview

 

Prepping for a phone interview is very similar to prepping for an in-person interview except for a few key points. Be sure to review Step 5: In-Person Interview Prep as well as the below information. Remember, there are some great advantages to a phone interview over a in-person interview if you prepare properly!


Research the company ahead of time            

Know as much as you can about the company you are interviewing with by checking out their website. One tip is to find a picture of the person interviewing you on LinkedIn or on the company’s website. If you know what the interviewer looks like, it may be easier to talk to them!


Be sure to eliminate as many distractions as possible


Chances are, you will be at home while participating in this interview. Background noise should be considered such as loud noises such as car horns and other traffic noises, children playing or crying, barking dogs, etc. Be sure to lock yourself in a room alone that has the best cell phone reception!


Speaking of, prepare your cell phone for the interview


Make sure that your cell phone is fully charged! Also, if you don’t already have it, make sure you have the interviewer’s phone number in case you get disconnected! Turn off call-waiting so your call isn’t interrupted and it doesn’t distract you.


Confirm contact information


Before the call, make sure you’ve confirmed the date, time and the interviewer's name. Consider asking for the interviewer's e-mail address so you can send a thank you note at the end of the interview. Make sure you confirm who will be calling who for the actual interview. Be ready and in place 15 minutes ahead of the set start time.


Dress as you would for a face-to-face interview


You may be thinking that the interviewer can't see you at all in a phone interview or only your face during a video interview, however, there is a lot to be said about feeling and sounding professional when you look the part! Dress like you would for an in-person interview to get yourself into the best professional mindset.


During the Phone or Video Interview

Take notes


Have pen and paper near to take notes as needed. Still have 3-5 questions prepared to ask the interviewer when the interview is complete.


Be aware of your facial expressions


Believe it or not, people on the other line can “hear” your attitude and mood. You can't use your body language to convey and emphasize your enthusiasm so it’s important that you try to convey it through your voice. Try smiling as much as you can while you speak. It works!


Food and water


Keep a glass of water near you during the interview to combat dry throat or a random cough. Be careful to take a sip (if needed) when the interviewer is talking and now while you're answering a question. Abstain from smoking, chewing gum, and eating during the interview!


Slow down and be patient


Wait for the interviewer to finish their question and be sure not to interrupt. Since you can't play off the interviewer's body language or facial expressions as much to determine when they are finished talking, being patient is important. Once the interviewer is finished asking the question, be sure to give short focused answers.


Answering questions


One advantage of a phone interview is you can have notes in front of you for reference. Consider having your resume with you. Maybe you prepared for the interview using the STAR method and have plenty of stories and examples to share. Keep these notes near you to remind you of what you really want to share with the interviewer.

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