Education and Training in FSET

The NorthCentral FSET program has connections to a wide variety of education and training opportunities. Education and Job Skills Training can help a person gain higher-wage positions and lead to a long-term career.

To be eligible, a person must be a recipient of FoodShare and be enrolled in the FSET program. Training must be approved by the FSET case manager and incorporated into the person's Employment Plan before funding is available. Funding is limited, so not all training requests may be approved. We partner with other programs, including WIOA, DVR and W-2 to share costs for co-enrolled customers.

This page provides information on a variety of education and training opportunities. If you are interested in a training that is not listed on this page, please be sure to talk to your case manager about the opportunity!

New Training Opportunity!

Customer Care Training 

Complete a 54 hour course in Customer Care Training at
Northcentral Technical College!

Located at1000 West Campus Drive, Wausau, WI 54401

Week 1: August 20, 22, 23, 24

Week 2: August 27, 28, 29, 30, 31

9:00am - 3:30pm (30 minute lunch)

Coursework Includes:

  • Interaction with Customers
  • Think Critically
  • Work Cooperatively as a Team
  • Internal Customer Service
  • Service-to-Sales
  • Create Loyal Customers
  • Preparing for the Interview
  • And More!
This is a FSET job skills training opportunity in partnership with Forward Service Corporation and Northcentral Technical College with all course fees and materials included. 

Contact your FSET Case Manager or call 715-421-8608 for more information!
** Register by 08/13/18 **

Approval Process

The NorthCentral FSET program is committed to helping you receive the education and training necessary to progress on your chosen career path.

FSET can support education opportunities that are two years or less. If you are interested in a longer program, we can help refer you to a program that works with 4 year degree programs.

If you want to pursue an education program that is eligible for federal financial aid, FSET cannot pay for the program tuition, but may be able to help with books, supplies or transportation cost.

We need to complete an approval process for training that is funded through FSET. A case manager will guide you through that process. The approval process evaluates:   

Is the training for an in-demand job?

Have you demonstrated interest in this field for a career (evaluated through career assessments)?

Are you able to get to the training?

Does the FSET program have available funding?

Back to the Top

Career Assessments

There are many career opportunities and pathways in the labor market. The best way to discover them is through a career assessment. 

Below are a variety of career assessments you can take for free!


RoadTripNation - 3 minutes

CareerOneStop - 30 questions, 5 minutes

MyPlan - 20 questions, 12 minutes

Career Cluster - 5 - 10 minutes

Interest Profiler ONET - 60 questions

Downloadable ONET program - install on Windows

Skills Match

CareerOneStop - 40 questions, 7 minutes

MySkills - evaluates skills on your past jobs

Work Values - Virginia Community Colleges

Personality Assessments

Personality Test - 12 minutes

Big Five - 5 minutes

FSET-Funded Formal Assessments

Ask your case manager if you would like to take a formal career assessment:

CareerLocker (English and Spanish) 

COPSystem  (English and Spanish)
Back to the Top


A High School Diploma or an equivalency diploma (GED or HSED) can help you get a good paying job or earning a workplace promotion.


Our FSET program can connect you to local GED/HSED providers. FSET can pay for your GED/HSED tests and help with transportation costs to get to and from classes. 


GED Classes by Location in the NorthCentral Region






Mid-State Technical College


College Prep Center - NTC

NorthCentral Technical College


Wee Care Learning Center

Nicolet Technical College


Associated Bank

Nicolet Technical College

Eagle River

Walter E. Olson Library

Nicolet Technical College

Lac du Flambeau

Community Education Center

Nicolet Technical College



Mid-State Technical College


Adult Diploma Academy

NorthCentral Technical College


Lakeside Plaza

Nicolet Technical College

Potawatomi Community

Cultural Center

Nicolet Technical College


Nicolet Technical College

Nicolet Technical College


College Prep Center - NTC

NorthCentral Technical College

Stevens Point


Mid-State Technical College


Kinship of Tomahawk

Nicolet Technical College


College Prep Center-NTC

NorthCentral Technical College


Marathon County Job Center

NorthCentral Technical College


Salvation Army Learning Center

NorthCentral Technical College

Wisconsin Rapids


Mid-State Technical College


College Prep Center - NTC

NorthCentral Technical College

Online Options

PBS Literacy Link is a free online GED preparation program and is our go-to website for customers who want to study for the GED online. You can create a free account and begin using the online resources at any time.

GED Live is a subscription-based, certified online GED preparation course. It provides both live and recorded classroom training to prepare you for the GED test. GED tests must still be taken at a local test center. This is a good option if you want classroom style support in preparing for the GED but you are not able to go to a local GED program. You must be enrolled in FSET and approved for this option to qualify for FSET funding.  

You can check out the Official GED information Page to learn more about the GED, study options and identify the testing center closest to you.

Back to the Top

In-Demand Training

CNACDL Welding Quick


The following are the most in-demand careers in our local labor market that require only a short-term job skills training program.


Certified Nursing Assistant (C.N.A.)

CNAs are one of the fasting-growing employment sectors in our region. This is due in part because of the aging Baby Boomer population and because CNAs are now in demand at hospitals, clinics and many other health care areas.


In response to the unmet demand for CNAs, the State of Wisconsin has implemented the WisCareers Caregiver program that provides FREE training and a $500 bonus for Wisconsin Residents if they complete the program and work in a qualifying nursing home for six months after training.


All three Technical Colleges in our region (Mid-State, Northcentral and Nicolet) participate in this program. 

For more information on the CNA program at each technical college, click the links below:

Mid-State Technical College - CNA Program Page

Northcentral Technical College - CNA Program Page

Nicolet College - Nursing and CNA Program Page

Commercial Truck Driver (C.D.L.)

There is a significant shortage of commercial truck drivers. It is a career that offers high pay and good benefits. There are both over-the-road (overnight travel) and local positions available, although there is a higher demand for over-the-road drivers.

Northcentral Technical College offers a CDL program, based at its Merrill campus location. It is a 10-credit, semester-long training program and provides a lot of behind-the-wheel driving experience. This program is perfect for a person who has never been behind the wheel of a tractor-trailer. To learn more about the program, click HERE.

Roehl Transport is a company located at 1916 E 29th St, Marshfield, WI 54449. They pay newly-hired employees to complete the CDL training and pay for the exam. For more information on the program and hiring process, click HERE.  You can also call them at 800-535-0269



Sabertooth Commercial Driving School is located at 1439 Churchill St, Waupaca, WI 54981. They provide the full CDL training course in three weeks and an onsite driving exam. This is ideal for individuals who have some familiarity with driving already and who have strong academic skills because the course is condensed. To receive FSET funding for this program you must receive FSET approval before enrolling; please talk to your FSET case manager. To find more information about their program, click HERE.


The NorthCentral Region has many employers who need trained welders. All three technical colleges offer short-term and degreed welding programs. FSET is able to help fund the short-term programs that are not eligible for financial aid. 

Mid-State Technical College, Marshfield, Stevens Point, WI Rapids

Northcentral Technical College, Wausau 

Nicolet College, Rhinelander

Advanced Welding Institute, Eagle River 

This private training provider offers four short-term (40 hours) welding programs, plus a full Welding program (600 hours). FSET may be able to fund any of the short-term programs below:

Back to the Top

Quick Certifications/Licenses

Adding a license or certificate to your resume increases your job opportunities. FSET can help you gain the following quick certifications. Many can be earned in just a few hours.

Alcohol Server training is required to get your bartender license in Wisconsin and is often required for waiters/waitresses who serve alcoholic drinks.

Alcohol Seller training is required for managers and cashiers who work at a business that sells alcohol (such as a grocery store or convenience store).

Food Handler certification provides training on safe food handling practices that comply with Wisconsin law and regulations.

Food Manager trainings provide more intensive training to help workers gain the knowledge and skills necessary to be a successful manager in the food service industry. 

The following online providers have been screened by FSET. Ask your case manager if you want to enroll in one or more of these courses.

ServeSafe online training provides three key certifications. FSET can pay for these courses and the accompanying exam.

Alcohol - Safe Server Certification 

Food Handler Certification

ServeSafe Manager Training 

ServeLicense provides the following training courses:

Alcohol Server License 

Responsible Beverage Server 

Responsible Beverage Seller 

Learn2Serve also offers food service and alcohol service training courses that meet Wisconsin requirements:

Alcohol Server/Seller

Food Safety Manager

Back to the Top

Online Training

Online training is a way to earn a certification or degree when it is not feasible to regularly attend an in-person program. 


In addition to the technical colleges and UW system schools which offer some programming online, there are a number of good online training opportunities for basic work skills and job skills. 

For more than a decade, the program has helped millions around the world learn the essential skills they need to live and work in the 21st century. From Microsoft Office and email to reading, math, and more, offers more than 180 topics, including more than 2,000 lessons, 800+ videos, and 55+ interactives and games, completely free. also has a Spanish language site:

Job Readiness Training

 Basic Computer Skills
 What is a Computer
How to Use a Computer (Basic)
How to Use a Computer Mouse
How to Type on a Computer Keyboard


Alison has over 1,000 high quality courses available across 9 distinct categories, all absolutely free to complete. All courses are self-paced and have been designed by subject matter experts, to give you an interactive and enriched learning experience. For many courses, there is a fee to receive a formal certificate or credential upon course completion. 

Depending on your learning goal, you can choose from:

  • Certificate courses (average time: 2-3 hours), which help you focus your learning to provide you with specific expertise in your field or industry.
  • Diploma courses (average time: 8-10 hours), which are designed to give you a more extensive understanding of a subject area, by helping you master multiple concepts within a subject.
  • Learning Paths (average time: 18-20 hours), which are a combination of niche courses that have been specially designed by experts, to help you: Broaden your skillset; Progress your knowledge; or Master a subject.
The following are some specific courses targeting in-demand fields in the NorthCentral Region:
 Caregiving  Other Health Care
 Introduction to Caregiving.      Intro to Physical Therapy Aids
 Elder Care  General Duty Assistant
 Dementia Care  Pharmacy Technician
 Heath and Safety  Intro to Pharmacy Practice

Job Readiness Training

 Customer Service
 Introduction to Communication Skills
 Free Customer Service Training

Job Skill Share is an IT training provider composed of thousands of IT professionals in the field. There is a free membership level as well as various grades of paid memberships. This is an excellent resource for both new IT and experienced IT professionals. provides hundreds of certification courses, some as short as 4 hours and some full-length training programs. All of the courses have a fee. Our FSET program can fund many of the short skills courses, but generally will not fund the lengthly courses due to funding limits. Courses can be combined for certificate programs. Some categories of training include:

Job Readiness Training: Additional Customer Service

Wisconsin Server Courses

As identified in the In-Demand section above, there are a number of online training providers that offer required training courses to serve alcohol, sell alcohol and provide food safety training. Below are links to the main pages for three of those providers. 


Back to the Top

Technical Colleges

The NorthCentral Region has three Technical Colleges. Each offers a variety of short-term and degreed programs designed to move people into high-demand careers in the local labor market. Our FSET program works closely with all three schools to connect FSET customers to programs that match their career interests and goals. We have identified the most common courses approved by our FSET program below.


Click the school hyperlink to see a full listing of programs offered at each college. If you are interested in a program not listed below, please talk to your case manager about that program!

Mid-State Technical College

  • CNA Program
  • Gas Metal Arc Welding
  • Stainless Steel (Gas Tungsten) Welding
  • Process Control Certificate
FSET Case Manager Onsite Hours:
  • Stevens Point - Every Wednesday from 2:30pm-4:30pm, located in the LiNK
  • Wisconsin Rapids  - Every Tuesday from 2:00pm-4:00pm, located in the LiNK

Northcentral Technical College

  • CNA
  • CDL
  • CNC Wood Router
  • Manufacturing Fundamentals
  • HVAC
  • Basic Machining
  • Industrial Electronics & Maintenance
  • Logistics
  • Small Engine Repair
  • Phlebotomy Technician
  • Early Childhood Education Provider
  • Welding
    • Fluc Core Arc
    • Gas Metal Arc
    • Gas Tungsten (Stainless Steel)
    • Shielded Metal Arc

Nicolet College

  • CNA
  • Bookkeeping
  • Food Service Management
  • Infant and Toddler Certification
  • Heavy Equipment Operator
  • Jail Academy
  • Medical Terminology
  • Phlebotomy
  • Receptionist
  • Industrial Maintenance Fundamentals
  • Welding

Back to the Top



An apprenticeship is an “earn while you learn” program providing on-the-job training and related classroom instruction where the employer and other instructors teach the skills of the specific occupation. The classroom instruction is usually taught at an area technical college while the on-the-job portion occurs at the employer’s location. The term of training may vary from 2-5 years depending upon which occupation you are interested in.


Click the hyperlink below to review a full list of apprenticeship opportunities!


Apprenticeship in Wisconsin  


Or, reach a local Bureau of Apprenticeship Standards (BAS) representative at 715-261-8754 for further information.



Back to the Top

Address: Wood County Human Services - River Block

111 W. Jackson St., 2nd Floor, Wisconsin Rapids WI 54495  

Phone: +1 (715) 421-8608 8


Powered by Wild Apricot Membership Software